What we do
Twelve services in four groups. Pick the problem you have.
In short
Twelve services in four groups: running operations, growing demand, building the software, and keeping the admin and legal side current. One point of contact runs the engagement and the specialists sit behind it. Most engagements start with a two week look at where the work actually goes, because the thing people ask for and the thing that is costing them are frequently different.
Twelve services, grouped by the problem
Not sure which one? Run the health check and it will tell you where to start.
Operations
Making the work move without you in the middle of it.
Demand
Getting found, and turning the interest into booked calls.
Build
When the answer is software, and you should own it at the end.
Admin and legal
The paperwork that quietly becomes a problem when nobody owns it.
What we take on
One point of contact
You deal with one person who runs the engagement. The specialists sit behind that, not in front of it.
Scoped to a deliverable
Every engagement ends in something you own: a document, a working system, a handover. Not a retainer that drifts.
Diagnosis before build
Most start with two weeks looking at where the work actually goes. What people ask for and what is costing them often differ.
Built to be handed over
The point is that you stop needing us for that thing. Code, accounts and documentation end up with you.
The thing you can name is rarely the thing costing you
Most companies arrive asking for one of these by name. A website, an automation, someone to run operations. That is a reasonable place to start and it is rarely where the money is, because the thing that is easiest to name is not usually the thing that is costing the most.
So the first two weeks are normally spent watching how the work actually moves: who waits on whom, where the same information gets typed twice, and which decisions queue behind one person. The recommendation that comes out of that is frequently smaller and cheaper than what was asked for.
Where a build genuinely is the answer, it is scoped to end. The code, the accounts and the documentation are yours, and the engagement finishes with a handover rather than a dependency.
Questions we get
Which one do I need?
If you can name the problem, pick the service that matches it. If you cannot, run the business health check and it will tell you which area is weakest and what to do about it first.
Can you do more than one at once?
Yes, and it is common, because these overlap. A lead generation problem is frequently a follow up process problem, and a website project usually surfaces three operations questions.
Do you work with companies our size?
The work is built for companies roughly between one and fifty million in revenue, with staff, more than a couple of systems, and nobody whose actual job is operations.
How does an engagement start?
A twenty minute call to hear the problem, then usually a two week look at where the work goes. You get a written recommendation from that whether or not anything follows it.
Do you take over, or work alongside our team?
Alongside, in almost every case. Work that gets done by an outsider and never transferred creates a dependency, which is the opposite of the point.
What if the answer is that we do not need you?
That happens and it gets said. Several of the tools on this site return exactly that, which is what makes the other answers worth anything.
More in the guides and every answer in one place.
Shaheer Shaikh, operations lead at LARVOL, a San Francisco AI company working with global pharma on clinical trial data and model benchmarking. Six Sigma on the process side, Anthropic certified on the Model Context Protocol, ten years across eight industries. More about the firm