Communications, answered
The questions businesses ask about PR and communications, answered the way we answer them on a call.
Journalists need a story, not an announcement. The test is whether somebody outside the company would care, and if the answer is no, more outreach will not fix it.
Questions we get
Communications questions, answered by people who have pitched and been ignored.
How do smaller companies get press?
By having something only they can say. Proprietary data from their own operations, a contrarian position they can defend, a customer outcome with real numbers, or a shift they are seeing before the market has named it.
Journalists never reply to us. What are we doing wrong?
Usually pitching to a large list, leading with the company name rather than the finding, and making the journalist do work to understand why their readers would care.
How long does press coverage take?
Weeks to months, and the first placement is by far the hardest. Journalists work months ahead on features and hours ahead on news, so the timing that suits them rarely suits your launch calendar.
Do you guarantee specific outlets?
No, and be wary of anyone who does. Editorial decisions sit with editors, and a guarantee means either paid placement, which is advertising rather than coverage, or a promise the seller cannot keep.
Is a billboard worth it for a local business?
Sometimes, and rarely for the reason people expect. Outdoor works for repeated exposure to a defined route or area, not for direct response, and measuring it is hard.
What makes a story newsworthy?
Novelty, conflict, a number nobody has published, a human consequence, or timeliness against something already being discussed. Ideally two of those at once.
Do we need an agency?
Not to start. A founder with a genuine story, twenty well-chosen names and fast replies will outperform a mid-tier retainer, because the founder is the interesting part.
What if we have no news at all?
Then the story is in your data or your opinion. What do you see across your clients that nobody outside your business can see, and what do you believe about your industry that most of it would dispute.
Is a press release still worth writing?
Rarely as the pitch, occasionally as a reference document. A short personal email explaining why the reader would care outperforms a formal release almost every time.
What do we do once we get coverage?
Use it properly. Reference it on the site, send it to clients, put it in proposals, give the sales team the line. Most coverage produces one day of traffic and is then forgotten by the company that earned it.
Your situation is specific. Write to hello@shaheer.io and get the specific answer within one business day.
Read next
The service itself, the working guide, and the questions we get on adjacent work.
Shaheer leads the work, with engineers, writers, filers and analysts behind him. C-suite operations for a San Francisco AI company, Six Sigma on the process side, Anthropic certified on the Model Context Protocol, ten years across eight industries. See what we have built
Out of home and press both ask you to spend ahead of proof. The least you should have first is the value of one inquiry, which the inquiry value calculator returns from four figures you already know.
