Business solutions for logistics companies
Logistics runs on coordination, and coordination is exactly what leaks. AI and automation built for exactly this, tested on your own work first.
Dispatch, exceptions and proof of delivery moving without a phone call for every one of them. The expensive habit is resolving each exception individually and never recording the cause, so the same call happens next week. Count exceptions by type for a fortnight and two causes usually explain most of them.
Where the money goes here
Exceptions counted
You know the two causes behind most of the calls.
Proof without a call
Delivery evidence arrives without anybody phoning for it.
Dispatch that holds
A change reaches the driver and the customer once.
Start here. Stock is one task. You get back the same arithmetic for the next one, and the year it adds up to.
Price the next one
What you get
Dispatch off WhatsApp
Jobs assigned, tracked, and closed in one place, with a record that survives the shift change.
Proof of delivery on a phone
Signatures, photos, and timestamps captured at the door, working offline when coverage drops.
Billing that matches reality
Invoices generated from completed jobs rather than reconstructed from memory a week later.
Driver and crew apps
Simple tools built for gloved hands and bad signal, not repurposed office software.
Where logistics operations lose time and money between systems
Logistics businesses run on coordination, which means almost every loss happens in a gap between two parties rather than inside either one. The load is fine. The truck is fine. The handoff between the customer, the planner and the driver is where it goes wrong.
Proof of delivery is the classic example. A signature captured on paper, photographed, emailed, filed manually, then hunted for weeks later when a claim arrives. Every step is a chance for it to go missing, and a missing POD is a disputed invoice.
Registered in several states? Washington business filings is the gross receipts one worth reading first. Three stock numbers is one decision, not three: consolidate, or integrate, Zapier, or a custom integration, and how much of the week goes on moving information.
What we build for logistics and distribution businesses
We build connected systems, load and exception dashboards, carrier and customer APIs, operational reporting, driver apps and process automation for logistics and distribution businesses.
This is volume work, so a step that takes two minutes runs several hundred times a month. Everything below takes one of those steps out or makes it visible.
Systems that speak to each other
Orders, tracking, warehouse and accounts sharing one record, so a shipment is entered once.
Business systems integration →One screen for loads and exceptions
What is moving, what is late and what needs a decision today, on one page with an owner against each.
Admin dashboard development →Carrier and customer connections
The API work behind rates, labels, tracking and proof of delivery, including what happens when one is down.
Backend and API development →Numbers you can act on
Cost per load, on time rate and where the delays start, reconciled to the books rather than estimated.
Data and reporting →A driver and warehouse app
Scanning, check in, proof of delivery and hours from a phone, working where the signal does not.
App development →The two minute step, removed
The repeating manual step found, measured and taken out, starting with the one that runs most.
Process automation →Nothing here is a package. We start with the one that is costing you most, and the rest waits until it is worth doing.
Questions we get
Our proof of delivery process loses paperwork. Can that be fixed?
Yes, and it is normally the highest-return single change in a logistics operation. Capture at the point of delivery, on a phone, attached automatically to the job rather than emailed to an inbox.
How do we bill for waiting time and extra stops?
By capturing them at the moment they happen, with a timestamp, rather than reconstructing them later from memory or a driver text message.
Can you integrate our TMS with the customer systems?
Usually, and it is where a lot of the manual work lives. Orders arriving by email and being retyped into a transport system is common and entirely avoidable.
Our drivers are not going to use complicated software.
Correct, and any design that ignores that fails. Anything driver-facing has to work on a phone, in poor signal, in under a minute, with gloves on.
More in the guides and every answer in one place.
Volume work, where a two minute step runs several hundred times a month.
Read next
The markets this sector clusters in, and the guides that apply to it most directly.
Shaheer leads the work, with engineers, writers, filers and analysts behind him. C-suite operations for a San Francisco AI company, Six Sigma on the process side, Anthropic certified on the Model Context Protocol, ten years across eight industries. See what we have built
